Privacy & Policy

What we care & what we don't

Privacy Policy

Last Updated: August 15, 2021

In order to effectively protect the privacy rights of v-connect users and optimize user experience, we have updated the v-connect user privacy policy (revised version) in accordance with current regulations and policies, detailing v-connect' policies and measures in obtaining, managing and protecting users' personal information. This privacy policy applies to all services provided to you by v-connect, whether you obtain v-connect services through computer equipment, mobile terminals or other devices.

This User Privacy Policy will help you understand the following:

  • What information do we collect from you?
  • How do we use your information?
  • Who do we share your information with?
  • How do we protect your information?
  • Dispute resolution/How to contact us
  • How will we notify you about policy changes?

What information do we collect from you?

Under normal circumstances, you can visit our company on the Internet without telling us who you are or providing any personal information about yourself. However, to facilitate your use of our services, you may choose to provide us with the following relevant information under various circumstances.

Actions you perform. When you use our services, we automatically collect some data to enable these services to better meet your needs. Such data includes:

  • What you searched for
  • Date, time stamps and your communications with customer service.
  • Videos you watch
  • Ads you click or tap on
  • Your location information
  • Device Information
  • IP address


We will use your personal data to pursue our legitimate interests while maintaining your rights and freedoms. We have implemented measures to balance our interests with yours, including:

To improve our services, such as reviewing data about pauses or conflicting pages that members experience, so that we can identify and resolve issues and provide you with a better experience.

For what purposes do we collect your information?

We use this information to grant you access to and improve our services; for example, to make our platform interface easier to use. We also use this information to personalize our services for you, such as:

Customize, evaluate and improve on-site advertising based on your advertising customization preferences.

Provide targeted marketing promotions, service updates and promotional offers based on your communication preferences.

As authorized by applicable law, contact you via email or mail or social platforms to provide you with coupons, discounts and special promotions.

Invite you to become our collaborator and participate in our company's projects through phone calls, social platforms, emails and push notifications on mobile devices.

Who do we share your information with?

v-connect works with various third parties and service providers to help provide services to you, and we may share personal information with them to support these efforts. To share your personal information with third parties, v-connect will ask for your consent in advance.

We may also share your personal information in the following situations:

To prevent, investigate or address illegal activities, suspected fraud, potential threats to the physical safety of any person, violations of the Terms of Service or any other agreement related to the Service, or as otherwise required by law.

To help us with our marketing and/or advertising campaigns.

To comply with legal requirements or in response to statutory court orders, subpoenas and search warrants or other requests from governmental authorities (including to comply with national security requirements and law enforcement requirements).

Companies acquiring our business may also share personal information through a merger, acquisition, bankruptcy, dissolution, reorganization or other similar transaction or process. If this occurs, we will post a notice on our homepage.

How do we protect your information?

Your personal information will be accessible from and processed on our servers. We are committed to protecting the privacy and integrity of your personal information regardless of where it is stored. Your personal information will be subject to our technical and organizational controls and is subject to our policies and procedures, including this Privacy Policy.

When we collect information from you, we will clearly and comprehensively introduce to you the future use of this information. You can provide us with all or part of the information we want to collect according to your personal wishes. You also have the right to tell us what you want to do. We will respect your wishes regarding the purposes for which certain information will be used or not for which certain information will be used. Our company guarantees the safety and quality of the information and data you provide to us in physical, electronic and other ways.

Note: Some countries, regions or organizations may not have enacted strict laws and regulations to protect your information. Within these regions or organizations, our company will still process your information in the manner described in this Privacy Policy.

Dispute Resolution/How to Contact Us

If you have questions or complaints about this user privacy policy or our data processing practices, you can contact our office by any means. The address is: No. 82/14 Pibulsongkram 22, Bang Khen, Mueang Nonthaburi, Nonthaburi 11000, Thailand.

Data controller:v-connect

Your right to lodge a complaint with a data protection supervisory authority remains unaffected.

How will we notify you about policy changes?

If we make any material changes to this policy, we will post the updated policy here and notify our users on the v-connect website. Please check this page frequently for any updates or changes to this policy.


Your use of the v-connect website and mobile applications constitutes your acceptance of our rules and policies regarding your personal information, and you expressly consent to our collection, processing, use and storage of your personal information in accordance with this policy.

You acknowledge that you have read and understand this Privacy Policy.

If you do not agree to this Privacy Policy, you may not use the Service. If you change your mind in the future, you may withdraw your consent to the use of your personal information in accordance with this policy.

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